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Frequently Asked Questions




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Products & Ordering

Available Products

Apple Cases:

iPhone 4/4s
iPhone 5/5s
iPhone 6/6s
iPhone 6/6s Plus

Samsung Cases:

Galaxy S4
Galaxy S5
Galaxy S6 – Coming Soon
Galaxy S6 Edge – Coming Soon
Galaxy Note 3
Galaxy Note 4
Galaxy Note 5 – Coming Soon

Apple Watch Bands:

38mm – Coming Soon
42mm – Coming Soon

Virtual Reality Covers:

Oculus Rift DK2
Samsung Gear VR – Note 4
Samsung Gear VR – Galaxy S6

Mugs:

11oz
15oz

Products In Production

Phone Cases:

S6 – Starting Dec 25th
S6 Edge – Starting Dec 28th
Note 5 – Starting Jan 3rd

Apple Watch Bands:

38mm – Starting Nov 18th
42mm – Starting Nov 18th

Product Accessibility

Minimums

No minimum quantities

How to Order

Interested in a product?

Let’s Chat >

How to Edit Orders

You can edit your order by simply emailing us at support@casemarvel.com within 24 hours. Make sure you include your order number!

Damaged Orders

Don’t hesitate to contact us if you have an issue with your order. We will do our best to get it sorted out quickly. Be sure to include your order number and a brief summary of the issue in the email. Please understand that if you are inquiring about your damaged item after 90 days of receiving, we may be limited as to what we can do for you.

How Can We Help >

Fulfillment Services

White Label Services

We will print, pack, and ship your products anywhere in the world.

Our Capacity

Phone Cases:

3,400/ Day
74,800/ Month

Apple Watch Bands:

3,800/ Day
108,500/ Month

Virtual Reality Covers:

1,250/ Day
35,780/ Month

Mugs:

4,150/ Day
88,000/ Month

Packaging

We currently do not offer custom packaging.

Turnaround Time

We offer 72 hour turnaround from when the order is placed.

API Integration

Interested in teaming up?

Let’s Chat >

Color Management

We engineered our ICC profiles to print predictable and consistently accurate colors, without color replacement. Our closed-loop color extraction technology generates color characteristic files automatically ensuring perfect color synchronization.

Shipping & Billing

Shipping

With very few exceptions, we ship our products worldwide.
We utilize the United States Postal Service for home deliveries.
Other agencies in our network:

DHL
UPS
FedEx

Tracking

Tracking is generated through our API and allows our customers the ability to track their orders in real time.

How do I Pay

We accept PayPal and major credit / debit cards.

Payment Terms

Terms

  • Net 7 – Payment 7 days after invoice date
  • Net 10 – Payment 10 days after invoice date
  • Net 15 – Payment 15 days after invoice date
  • Net 30 – Payment 30 days after invoice date
  • Net 60 – Payment 60 days after invoice date

Let’s Negotiate >

 

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